More Student Thoughts about Compliance and Ethics Training...

"Ethics is knowing the difference between what you have a right to do and what is right to do" Potter Stewart

From the Assignment: Your Turn - What has legal compliance training done for you? 

“Excellent, I've learned a little more on ethics & compliance then in previous training due to the in-depth info used in this course. This course has helped me understand more clearly on what other situations can affect myself & the dealership when it comes to advertisement issues, disclosures to do with the regulations, compliance with more in depth examples (videos & docs) to make it easier to grasp I'm sure that there will be more to learn in the up-coming courses, videos & I'm looking forward to learning a lot to make it a better environment for Customers & the dealerships growth into the future...”

Michael Y., Hawaii

 

”When I first started the compliance training course I wasn’t sure what to expect, but to my surprise it was a very informative course. Alot of the information I already knew some of it was new and I will make sure I put it to use, I have always been a firm believer in treating people fairly and trying to always do the right thing and always apply it in my everyday life and at work. As for it increasing my confidence in the automotive industry I’m not sure that it did I have always been confident in following rules and making sure all customers and employees are treated fairly.”

Lori J., Virginia

“This course was very enlightening on alot of areas that our dealership can improve on to make it and me as a sales manager a better place for our employee's and customer's to benefit. As we have also tried to put the buyer first this course has made me be determined to make our sales staff and all other employee's to put the customer first. I have been in car sales since 1984 and thought I knew everything and while I knew alot of this test I also learned and was refreshed on some stuff I had forgotten. I think all dealerships and employees should take this course to at least refresh the laws and values of the customer”

David C., Virginia

“Very informative!! Excellent Course! As someone who hasn’t been in the industry long, yet am a top seller, I had no idea how close to crossing the line we have gotten in some of our deals. I see more clearly now, how to avoid the line completely in my future deals. There are some ways that some of the seniors in the business have shown me, that I thought were normal business practices and now I see these ways are no longer acceptable. This course has helped me in many ways, and because I am still new I can easily adopt the correct principals because I haven't formed any bad habits yet”

Melinda S., Missouri

“This course is excellent!! It was a very humbling experience from thinking i knew everything to now knowing i knew very little about the industry. I have learned alot from the college of automotive management. I have been in the car business for 2years and 9 months, I have taken compliance tests before but never had it broken down the way this course had done by far. I thought being in the business for close to 3 years I knew alot and when going through the courses it really opened my depiction of the business and really showed me that there is tons that I don’t know and by completing this courses I will be more knowledgeable I have always been real ethical when it comes to people in general if they ask me a question I will always give them the 100% truth whether good or bad. I am looking forward to keep learning and excited to see the upcoming courses I will be taking and learning from. I have enjoyed everything so far and I am positive that will not change through my learning. I never knew that there was that many law's in the business to follow.”

Christopher R., Hawaii

“I ALWAYS BEEN AN HONORABLE SALES PROFESSIONAL QUOTE "DOING THE RIGHT THING" IN PROTECTING THE DEALERSHIP AND CUSTOMER DUE TO CUSTOMER RETENTION ETC.”WORD OF MOUTH" REFERRALS SNOWBALLS INTO  WHICH, RETURNS IN INCREASING MY INCOME ANNUALLY, THIS COURSE REINSTATED MY BELIEFS IN ALL MY SALES EXPERIENCES.”

Dino M., Hawaii

“Excellent. After taking this course, it has shed light on how many dealers are not in compliance. This is a very important tool to have for the dealers and their staff. I learned quite a bit from taking this course.”

Paul S., North Carolina

“I've been in the car business my whole life. I knew a lot of the information already, but I did learn a great deal as well. I learned about how better to utilize ethics and saw some great examples of what not to do. Building personal relationships with customers is important if I want them to keep coming back to me and to continue doing good business.”

Charlie B., Virginia